Brand: Haines Medical Australia | SKU: | Seller: ToBe Health Care
WipeClean® Patient Pillow - Reusable
Pickup available at ToBe Bayswater Warehouse
Usually ready in 24 hours
WipeClean® Patient Pillow - Reusable
Haines® WipeClean® Patient Pillow offers a highly practical and hygienic alternative to traditional fabric pillows. Constructed from heavy-duty, durable PVC material, this pillow is waterproof and bacteria-resistant, providing essential protection in healthcare environments.
Designed for easy cleaning, it can be wiped with detergent or diluted disinfectant between patients, ensuring maximum cleanliness and reliability. With stitched seams and small air holes at one end for improved breathability, the pillow is comfortable to rest on and easy to maintain.
Available in two sizes - Half Size (45cm x 33cm, 335g PolyFill) and Full Size (70cm x 45cm, 670g PolyFill) - the WipeClean Patient Pillow can be used for both general and specialised purposes, such as for children or resting limbs.
While pillowcases are optional, many facilities choose to use the pillow with Haines® RediCare® Disposable Pillowcases for added comfort and protection.
Phthalate-free and built to last, this reusable pillow is ideal for aged care, hospitals, hotels, backpacker hostels, and caravan parks where hygiene, durability, and comfort are essential.
Features:
- Heavy duty, durable PVC material
- Bacteria resistant
- Reusable - easy to clean with detergent or diluted disinfectant
- Comfortable to rest on
- Fire retardant
- Phthlate free
- Pillow and cover in-one (pillowcases optional)
Sizes & Quantities:
2 sizes – full and half size (smaller size for children, resting limbs etc):
- Half Size (PolyFill 335g) - 45cm x 33cm - EACH or CARTON 20
- Full Size (PolyFill 670g) - 70cm x 45cm - EACH or CARTON 10
Applications:
- Aged Care wanting a more comfortable option
- Hospitals - General Wards
- Hotels
- Backpacker Hostels
- Caravan Parks
Order Full Cartons for Best Value Shipping! Wipeclean® Pillows are shipped in cartons that fit up to 10 (Full Size) or 20 (Half Size) pillows.
Shipping & Returns
Standard - $18
Express - $24
The Bulky items freight charge is not included in the free shipping, will be quoted separately.
We supply and ship all our products Australia wide. For International orders or remote areas please contact us on Hello@tobe.com.au to quote for delivery charges.
All orders are dispatched ASAP. We use a range of couriers for all items. As a general guide deliveries to major cities and towns can arrive 1 or 3 business day (if ordered before 12pm) whilst it could take up to 7 days for more remote areas.
Tracked orders to New Zealand can take anywhere from 8-14 working days to arrive.
Delivery times are indicative only and we do not accept any liability for failure to meet the scheduled delivery times or any inconvenience caused as a consequence.
Express Service
Call us on (03) 7050 6060 if you need urgent delivery. Additional cost may occur.
Local pickup
local pick up address : 1/10 Melrich Rd, Bayswater VIC 3153
Pickup Time : 10:00am-4pm Monday -Friday
Receiving the Delivery
Deliveries will require a signature to verify the delivery. The best addresses are where someone is home between 7am and 6pm weekdays, or a business address which is open during normal business hours. Usually if delivery cannot be made, The couriers will leave a note to make another appointment or for you to pick up that item, but this cannot be taken for granted. If delivery cannot be made, you will be responsible for any delivery fees incurred even though you may not receive the item, so make sure someone is available to sign.
Authority to Leave Goods Consent
You may provide your consent for us to leave goods unattended and without a signature at the nominated delivery address.
By providing this consent, you acknowledge and agree that, once the courier has left the goods at the delivery address, the complete order has been received.
www.tobe.com.au and our couriers do not accept responsibility for any loss or damage which results from the Authority to Leave delivery method.
Refund Policy
Thank you for your purchase on www.tobe.com.au.
CHANGE OF MIND RETURNS
1. ToBe Health Care will allow a return where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving order;
- as new and is not used, worn, or unopened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
- in a resaleable condition; and
- not damaged in any way.
2. We cannot accept change of mind returns on items that come in unsealed packages or boxes where seals are damaged or broken.
3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by ToBe Health Care, you will not be eligible for a return.
4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.
5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods to your nominated address.
Please note all medical items return are not accepted due to strict hygiene protocol
INCORRECT OR FAULTY GOODS
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by ToBe Health Care within 30 days.
We highly value the quality and authenticity of our products, and we work to provide a quality product that will assist you on attaining the best results. If you are dissatisfied with your purchase for any reason, you may return the product for a full refund of your purchase price (excluding shipping and handling charges) within 14 days of the order received. To ensure a timely refund, please follow the steps below.
Contact hello@tobe.com.au within 14 days of your received date so that we can investigate and confirm your claim. A return will not be processed without initial contact from the customer to us. Please return the product with the following contents:
Unused portion of the product along with all original packaging.
Printed version of our invoice and email conversation.
After which, please send to this address :
Unit 6, 11 Clarice Road
Box Hill South 3128, Australia
PHONE : (03) 7050 6060
Please be advised that returns will not be accepted, and refunds not awarded, if the criteria above are not met.
Please be advised that we only process products that were directly bought from the website, all other products that have been bought from our retailers must be returned to them first prior to being processed by us.
www.tobe.com.au will process your refund via the original purchase method within 7-10 business days upon receipt of the returned item(s).
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